Money-back guarantee

Every paid skill is covered: if it doesn't do what its page promises, you get your money back.

How to claim. Email info@agensi.io with your order and what didn't work. We refund the full price.

What's covered

• The skill as it was sold when you bought it.
• One-time purchases and bundles: if a skill later breaks because an AI model, tool or service it relies on changes, that isn't covered, as long as it worked as described when you bought it.
• Subscriptions: the skill must keep working as described while you're subscribed. If it doesn't, the guarantee covers your most recent monthly payment, and refunding it ends the subscription. On a yearly plan, the skill stays available for the 12 months you paid for, and the guarantee refunds the months you have left.

How you get your money back

• Card purchases go back to your card through Stripe, usually within 5 to 10 business days.
• Credit purchases go back to your credit balance.
• A refund removes your access to the skill.

When we may say no. If the skill does what its page promises, or we see abuse such as repeated buy-and-refund patterns.

The guarantee comes on top of your rights under consumer law and doesn't limit them. For unused top-up credit, see Credits.