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- Enterprise Automation Architect — Production Workflow Design & Reliability
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Enterprise Automation Architect — Production Workflow Design & Reliability
The problem Teams “automate the happy path” and discover duplicates, missed revokes, and silent API failures in production.
$18
Enterprise Automation Architect — Production Workflow Design & Reliability
Example session with this skill installed
Process: CampusAccess — after-hours building access exceptions
Manual today
- ServiceNow request (building, rooms, window, reason)
- Clerk checks Workday employment active
- Clerk checks LMS safety training complete
- Clerk creates temporary badge grant in access-control system
- Slack #campus-security + email requester
- BSL-2 / lab after 10pm needs lab director signature (PDF today)
- Morning revoke often forgotten → orphan grants
Volume: ~80/week, ~200/week at semester start
SLA: 4 business hours for standard buildings
Constraints: reuse Temporal; no secrets in repo; no orphan grants after window
Ask: full production automation architecture (design mode). Do not execute.
- Read your context and instructions
- Compiled the enterprise automation architect
Enterprise Automation Architecture
1. Decision Summary
| Field | Value |
|---|---|
| Process | CampusAccess after-hours access exceptions |
| Mode | Design |
| Paradigm | event-driven (ServiceNow) |
| Scale band | medium at semester peaks |
| Build vs buy | Orchestrate on Temporal + modular adapters |
| Maturity | NEEDS-HARDENING |
2. Human-automation boundary (excerpt)
| Step | Verdict |
|---|---|
| Workday + LMS checks | AUTOMATE |
| Standard building grant | AUTOMATE (after checks) |
| Lab / BSL-2 after 10pm | KEEP-MANUAL path with director APPROVE |
| Revoke after window | AUTOMATE (compliance) |
| Policy waivers | KEEP-MANUAL |
3–4. Paradigm & build recommendation
Event-driven async workflow (not nightly batch). Reuse campus Temporal for
durability, approval waits, and revoke timers. Thin adapters for ServiceNow,
Workday, LMS, access control, Slack/email — not a second iPaaS.
5–6. Contracts & reliability
- Grant create: effectively-once via idempotency_key = ticket_id
- Webhook: at-least-once with dedupe
- Notify: at-most-once (never block grant on Slack failure)
- Exception tree: inactive/untrained → auto-deny; access auth fail → escalate;
lab after 22:00 → park for APPROVE; revoke fail → escalate + orphan report
7–8. Security & HITL
Threats: stolen creds, over-privileged bot, webhook spoofing, PII in logs.
Secrets manager only. Least-privilege grant/revoke role.
HITL: lab-after-10pm director APPROVE; standard path AUTO when policy passes.
9–10. Observability & rollout
Metrics: auto-approve rate, time-to-grant, orphan_grants_count, revoke failures.
SLO: 4h standard decisions; zero orphans older than 24h.
Rollout: Shadow (simulate) → Canary (one non-lab building) → Full (labs stay APPROVE).
11–14. ROI, testing, runbook, maturity path
Labor assumption ~20 clerk hours/week; payback often 1–2 semesters if validated.
Tests: policy, idempotency, revoke timer, chaos on access API.
Runbook: detect → triage by ticket_id → recover → communicate.
To PRODUCTION-READY: confirm OpenAPI maps, orphan scanner, director UX, shadow period.
15. JSON
Full Automation Architecture JSON (boundary, adapters, steps, threats, slo, rollout,
cost_model, testing, runbook, assumptions).
Connects securely to your tools. The creator never sees your data.
About this skill
The problem
- Teams “automate the happy path” and discover duplicates, missed revokes, and silent API failures in production.
- Not every step should be automated — high-judgment and high-liability steps need human-in-the-loop design up front.
- Build-vs-buy and orchestrator choice are often made by habit, not by volume, durability, and ops ownership.
- Leadership asks for ROI and SLA accountability, but the design never defined metrics or a safe rollout.
What it does
- Classifies the automation paradigm (batch, scheduled, event-driven, streaming, human-triggered) and scales the design to real volume.
- Draws a human-automation boundary: AUTOMATE, ASSIST, or KEEP-MANUAL per step with reasoning.
- Recommends build vs buy vs orchestrate (e.g. Temporal, Airflow, n8n, SaaS) with a clear rationale.
- Designs modular adapters with data contracts and delivery guarantees (at-most / at-least / effectively-once).
- Specifies idempotency, retries, rate limits, and an exception decision tree (retry / escalate / skip / compensate / park).
- Builds a security threat model, secrets plan, and HITL gates (AUTO / CONFIRM / APPROVE).
- Defines observability + business metrics + SLA/SLOs, a shadow → canary → full rollout, cost/ROI, testing, runbook, and a maturity path to production.
Frameworks & tools
- Orchestrators and integration platforms commonly used in enterprises (Temporal, Airflow, n8n, iPaaS) plus custom adapters.
- Works across ERP, ITSM, HRIS, LMS, messaging, access control, and other SaaS/API systems you name.
- Compatible with Claude Code, Cursor, Codex CLI, OpenClaw, and other SKILL.md agents — no live execution required for design.
Why this beats prompting it yourself
- Forces the hard questions: what not to automate, what needs approval, how duplicates are prevented.
- Typed delivery guarantees and exception trees instead of “add a retry.”
- Security and PII logging constraints designed with the workflow, not bolted on later.
- Rollout stages with exit criteria and rollback — not a big-bang cutover.
- ROI and SLOs stated with explicit assumptions, not invented precision.
- Maturity verdict with a concrete path (e.g. NEEDS-HARDENING → PRODUCTION-READY).
Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse Claude Skills for Agents & Orchestration.
• Design and plan only — not running code or deployed infrastructure
• Vendor field maps and dollar costs are assumptions unless you supply them
• Not for pure desktop UI RPA as the primary approach
• Not a runtime reliability or SOC2 certification
• Does not execute the automation or write production data
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Permissions
This skill only analyzes the process and systems you describe and drafts an architecture. It does not run jobs, call APIs, change data, or store secrets. Grant Read only; leave Shell, Write, Browser, Network, and Env off.