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    Vendor SLA Credit Entitlement Review

    1

    Calculate and document service credit eligibility from contractual uptime definitions, exclusions and claim windows.

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    About this skill

    Calculate and document service credit eligibility from contractual uptime definitions, exclusions and claim windows.

    What it checks:

    • map observed incidents to covered services
    • apply exclusions and maintenance windows
    • calculate eligible minutes and credit cap
    • draft defensible vendor notice

    Deliverables:

    • coverage calendar
    • credit calculation workbook
    • negotiation-ready evidence note

    Typical case: A cloud vendor reports 99.9% uptime but customer-visible errors exceeded the contract's allowed monthly minutes.

    Runtime: Claude Skill

    Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse Claude Skills for Agents & Orchestration.

    How to use

    1. 1

      Connect your agent to the Agensi MCP

      Copy the prompt and paste it into Claude, ChatGPT, Cursor or any agent that supports MCP. It sets up the connection for you. Manual setup

    2. 2

      Sign in to Agensi

      Your agent shows a sign-in link. Sign in and click Allow.

    3. 3

      Ask for what you need

      Your agent loads this skill and uses it on your task. It always asks before buying a skill.

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    Fresh listing

    Recently published to Agensi

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    Trust & safety

    Security scan

    Security scan passed 1 month ago

    Permissions

    No special permissions declared or detected

    Listed1 month ago
    Updated9 days ago

    What's inside

    Frequently Asked Questions

    Calculate and document service credit eligibility from contractual uptime definitions, exclusions and claim windows.

    This skill uses the open SKILL.md standard. Use it through an MCP-compatible agent connected to Agensi, and check the compatibility information on this page for confirmed agents and required capabilities.

    Connect your AI agent to Agensi through MCP, then ask it to use Vendor SLA Credit Entitlement Review on your task. Your agent loads the latest approved version each time. Paid skills require a purchase or active subscription. Skill files are not available for download; your licence does not allow you to save, copy or export any part of a skill.

    New in Agents & Orchestration