Twilio Phone Ops
by TopAgent
Give an agent real phone capabilities through the Twilio REST API: provision numbers, send and receive SMS/MMS, place voice calls, attach webhooks, record calls
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Works with the AI tools you already use
See it in action
You say
Purchase a US phone number and send a text to +15550001111 saying 'Your server update is complete.'
Your agent does
Number +15559876543 provisioned successfully. SMS sent to +15550001111. Message SID: SMxxxxxxxxxxxxxxxxxxxxxxxx. Status: queued.
What you get
About this skill
The problem
Integrating telephony into agent workflows usually requires manual API plumbing and secret management. Developers waste time fighting with TwiML syntax and webhook configurations just to send a simple verification code or route a voice call.
What it does
- Provisions new local or international phone numbers with SMS and voice capabilities via the Twilio CLI.
- Sends SMS and MMS messages including media attachments like receipts or images.
- Initiates outbound voice calls using TwiML instructions for automated speech or menus.
- Configures inbound webhooks to handle incoming messages and voice traffic at specified endpoints.
- Monitors usage records and billing categories to manage telephony overhead.
Frameworks & tools
Twilio REST API, Twilio CLI, TwiML (Twilio Markup Language), and standard webhooks.
Why this beats prompting it yourself
This skill encapsulates the specific CLI syntax and TwiML structures needed for reliable telephony operations. It avoids the common mistakes of incorrect parameter ordering or malformed XML responses that typically break voice and SMS flows.
Use cases
- Send automated two-factor authentication (2FA) codes to users.
- Dispatch appointment reminders with MMS attachments for maps or receipts.
- Build simple interactive voice response (IVR) menus for inbound customer calls.
- Automate voicemail recording and retrieval for asynchronous agent workflows.
Known limitations
Not for bulk marketing blasts due to compliance requirements. Requires pre-configured Twilio Account SID and Auth Token environment variables.
How to install
Drop the file into your AI Agent. Works with Claude, Cursor, ChatGPT, and 20+ more.
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