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    System One Evaluator — Lead Triage & Intent Scoring

    1

    Probabilistic intent scorer for inbound leads, support tickets and ad hooks. Returns a calibrated confidence score with an explicit abstain option so the agent never guesses.

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    About this skill

    A deterministic triage layer you can drop in front of any routing decision.

    What it does:

    • Classifies customer intent and scores lead quality with a calibrated confidence value instead of a single opaque label.
    • Abstains when confidence is below threshold, so downstream automation escalates to a human instead of hallucinating a category.
    • Handles three common entry points: inbound lead triage, support ticket routing and ad-hook scoring.
    • Ships a CLI (scripts/system_one_cli.py) so the agent can batch-score a CSV or call it per item.

    Use it when a workflow needs a yes/no/unsure decision with an auditable reason, not a chat answer.

    How to use

    Skills on Agensi run inside your AI agent. Copy the prompt, paste it into your agent, and it connects to Agensi and installs this skill for you. If a payment is needed, your agent shows it to you first.

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