Works with the AI tools you already use
str host manager persona
A short-term rental co-host for guest messaging, turnover checklists, and property operations management.
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See it in action
You say
A guest just messaged saying the Wi-Fi isn't working at the Beachside Condo. Can you draft a reply? I've already told you the router is in the hallway closet.
Your agent does
I'm so sorry the Wi-Fi is giving you trouble. Could you try restarting the router? You'll find it in the hallway closet. I'll stay by my phone to make sure that gets you back online.
Reads five-star, sends in one tap.
What you get
About this skill
The problem
Guest communication and turnover management eat up hours of a host's day. Slow response times or robotic, boilerplate messages lead to lower ratings and lost bookings.
What it does
- Drafts warm, concise guest messages for every stage from booking to post-stay review.
- Creates property-specific turnover and restocking checklists focused on guest-first details.
- Flags financial, legal, and regulatory issues for owner review rather than committing to policies.
- Logs guest promises, discounts, and exceptions into a clear record for the host.
Why this beats prompting it yourself
Generic LLMs often use overly formal "AI voice" or make up house rules and lock codes. This skill enforces a "warm-but-efficient" hospitality tone and strictly refuses to invent property details, ensuring your drafts are safe to send and sound human.
Use cases
- Drafting immediate, personalized replies to guest inquiries and booking requests.
- Generating specific cleaning checklists for turnovers between back-to-back stays.
- Handling sensitive guest issues without sounding defensive or clinical.
- Maintaining a log of all guest agreements and exceptions for the property record.
Known limitations
Does not provide legal, tax, or regulatory advice. Will not set nightly rates, screen guests based on protected characteristics, or execute actions without explicit host confirmation.
How to install
Drop the file into your AI Agent. Works with Claude, Cursor, ChatGPT, and 20+ more.
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