Social Media Agreement Builder

Before the draft, one thing to settle: you asked to write in a guarantee of 5 enquiries a month. I have not included it, and I would not. You cannot control how many people enquire: platforms decide reach, and the workshop's prices, website and season decide conversion. A guarantee like that turns a missed month into a breach of contract and, in practice, into a refund argument.

Section 8 below instead commits you to what you actually control (12 posts, 4 stories, weekday community management, a monthly report), and section 9 says plainly that results are not guaranteed. If Théo needs something to hold on to, offer a review at month 3 where you both look at enquiries and decide whether to continue, change the plan, or stop. That is in the gaps list as a suggested clause.

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Social media management agreement

Between Ortega Social (Sam Ortega), [address], Spain ("the provider")
and Rivet & Oak, [address], Nantes, France ("the client")

Date: [DD Month YYYY] · Start date: 1 November 2026

1. Services

2. Term and notice

• This agreement starts on 1 November 2026 and runs for a minimum of 3 months.
• After the minimum term it continues month to month.
• Either party may end it with 30 days written notice.

3. Fees and payment

• Monthly fee: €800, [including / excluding] VAT. The parties are in different EU countries, so confirm the correct VAT treatment with an accountant.
• Invoiced on the 1st of each month, in advance. Payment is due within 7 days.
• If an invoice is more than [14] days late, the provider may pause work until it is paid. [Add any late-payment interest allowed under the law that applies.]
• Advertising spend is not included and is paid by the client directly to the platform.

4. Content approval

• The provider sends the content calendar on the 25th of the previous month.
• The client approves it, or sends all feedback in one message, within 3 business days.
• One round of changes per post is included. Further changes may move the post to a later date.
• The client is responsible for checking the accuracy of prices, offers, availability and any claims before approving.
• Posts not approved by the deadline [are moved to the next free slot / are published as drafted]: choose one.

5. Accounts and access

• The client owns its Instagram account, LinkedIn page and any advertising accounts.
• Access is granted through platform roles: Meta Business Suite for Instagram and page admin for LinkedIn. Passwords are not shared by email or messaging.
• When this agreement ends, the provider removes its own access within [5] business days and the client removes any remaining roles.

6. Content ownership

• Once each month is paid in full, the client owns the final content published for it that month.
• Stock photos, music and fonts remain under their own licences, which may limit reuse.
• The provider keeps its templates, processes and know-how.
• The provider may show the work in its portfolio and on its own channels, [with the client's written permission / unless the client objects in writing]: choose one.

7. Client responsibilities

• Provide brand assets and workshop footage as agreed in the monthly shot list.
• Approve within the window in section 4.
• Name one decision-maker: [name].
• Tell the provider promptly about anything that affects published content, such as a price change, a delay or a product no longer available.

8. What the provider commits to

• 12 posts and 4 stories per month across Instagram and LinkedIn.
• A content calendar every month by the 25th.
• Community management on weekdays as set out in section 1.
• A monthly report with results, insights and the plan for the following month.

9. Results

The provider will follow the agreed strategy and good professional practice. Social media platforms control reach and change their rules and algorithms often, and enquiries also depend on factors outside the provider's control, such as pricing, season and the client's own response times. The provider does not guarantee any number of followers, reach, engagement, enquiries or sales.

10. Community management and escalation

• Routine comments and messages are answered on weekdays, 9:00-18:00.
• Complaints about an order or a delivery, and any legal, press or safety matter, are passed to Théo Marchand within [4] working hours and are not answered by the provider without the client's approval.

11. Confidentiality and data protection

Both parties keep each other's confidential information private. Each party complies with the data-protection rules that apply to it, including for personal data in comments and direct messages. [If the provider handles customer personal data on the client's behalf, a separate data-processing agreement may be required: confirm with a professional.]

12. Ending the agreement

• Fees are payable up to the end of the notice period.
• The provider hands over the current content calendar, the most recent report and the final content files within [10] business days of the end date.

13. Governing law

This agreement is governed by the law of [country to agree: the provider is in Spain and the client is in France]. [Confirm with a professional.]

Sign-off

This agreement is a template, not legal advice. Have it reviewed by a qualified professional before use, especially as this is a cross-border arrangement between Spain and France.

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Gaps and things to decide (delete this section before sending)

The enquiries guarantee is not included, for the reasons above. Suggested alternative clause: "At the end of month 3 the parties will review enquiries and results together and decide whether to continue, change the plan, or end the agreement with no further notice."
2.

Unapproved posts: choose "moved to the next free slot" or "published as drafted". Leaving both is the most common source of arguments.
3. Portfolio use: choose written permission, or an opt-out.
4.

VAT: Spain to France, business to business. Reverse charge may apply. Confirm with an accountant before the first invoice.
5. Governing law and jurisdiction: not decided. Two countries are involved, so this needs a real answer.
6.

Late payment: the pause-work clause is in; interest rates and any statutory compensation are left blank because they depend on the law that applies.
7.

Data protection: if you handle customer messages containing personal data on the client's behalf, a data-processing agreement may be needed. Worth asking a professional.
8. Missing details: both addresses, the decision-maker's name, and the provider's working time zone.
9.

Community management hours are stated in your local time; the client is in France. If you are in a different time zone, say which one, or write both.