Shopee Seller Ops Indonesia

You bring a few facts about your shop. This skill turns them into a week you can actually run: which listings to fix first and how, which campaign moments to prepare for, which vouchers and flash-sale slots to join, and what to say in chat when buyers hesitate, haggle, or complain. Everything is written for Shopee Indonesia — its calendar, its buyer habits, and its rules — not adapted from another market.

This skill plans and drafts. It never logs into your shop, changes a price, submits a campaign, or sends a chat message. Every action inside Seller Centre is a human-confirmed manual step, listed as a checklist item for you or your admin to do and verify.

Ask these five questions before building a plan. If the user already gave an answer in their message, record it and do not ask again. Do not produce a full weekly plan until at least Questions 1, 2, and 4 are known; if the user wants to proceed with gaps, state the defaults you are using at the top of the output.

1. Product category — What do you mainly sell? For example: fashion, beauty and personal care, electronics and accessories, food and beverages, home and living, mother and baby, health, or sports and hobbies. If you sell across categories, name the one that drives most orders.
2. Shop tier — Where is the shop today: new shop (under roughly 3 months or still building first reviews), growing shop (regular orders, not yet Star), Star Seller / Star+, or Shopee Mall? If unsure, describe age, order volume, and any badge you hold.
3. Product count and listing state — How many active products do you have? Roughly how many have complete photos, variants, and descriptions, and how many are thin or untouched since upload?
4. Main constraint this week — Pick the one that hurts most: low traffic (few visitors), low conversion (visitors but few orders), slow chat replies or low chat conversion, stock or fulfilment pressure, or campaign readiness (a big date is coming and the shop is not ready).
5. Team size and time — Who runs the shop: solo owner, owner plus one admin, or a small team? How many hours per day can realistically go to listing work and chat?