The problem

Trial users often sign up but never reach the "Aha!" moment. Product teams struggle to map out the exact sequence of emails, in-app tooltips, and checklists needed to turn a casual sign-up into a paying customer.

What it does

• Generates structured trial journey maps with specific activation milestones and timing.
• Writes contextual copy for welcome email sequences, in-app checklists, and empty-state tooltips.
• Creates behavior-based nudge triggers for users who get stuck during setup.
• Drafts transparent trial expiry and upgrade prompts that focus on product value rather than pressure.
• Building handoff notes for customer success teams to intervene when high-intent users stall.

Why this beats prompting it yourself

This skill follows a strict PLG (Product-Led Growth) framework that ensures you don't miss critical touchpoints like the mid-trial progress check or post-trial win-back. It prevents common mistakes like showing upgrade popups before a user has seen value or using deceptive dark patterns that damage brand trust.

Use cases

• Designing a 14-day free trial flow for a new B2B SaaS launch.
• Auditing an existing onboarding sequence to identify where users are dropping off.
• Moving from a demo-heavy sales model to a self-serve product-led growth motion.
• Writing tooltip and empty-state copy for a complex technical dashboard.

Known limitations

Does not provide legal review for billing or privacy terms. Requires the user to provide actual product features and constraints to avoid placeholder text.