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    review-reputation-agent

    by Roy Yuen

    Automate professional review replies, sentiment analysis, and reputation reporting with built-in policy safety.

    Updated Apr 2026
    Security scanned
    One-time purchase

    $5

    One-time purchase · Own forever

    ⚡ Also available via Agensi MCP — your AI agent can load this skill on demand via MCP. Learn more →

    Included in download

    • Draft brand-safe replies to negative reviews while avoiding legal liability.
    • Identify recurring business problems from customer feedback themes.
    • terminal automation included
    • Includes example output and usage patterns
    • Instant install

    See it in action

    # Review Response Package
Rating: 1-star
Risk: High (Refund Mentioned)
Main Theme: Billing Dispute

Public Reply: "Hello [Name], thank you for bringing this to our attention. We take billing concerns seriously. Please contact our manager at [Phone] so we can resolve this privately."

    About This Skill

    Scale Your Reputation Management

    Responding to customer reviews at scale is a manual, emotional, and time-consuming process. The Review Reputation Agent automates the workflow for local businesses, agencies, and reputation managers. It transforms raw customer feedback into professional, brand-aligned public responses while conducting deep sentiment analysis and risk assessment.

    Advanced Review Intelligence

    Unlike generic AI prompting, this skill follows a strict reputation management framework. It handles everything from high-risk negative reviews—identifying legal or safety escalations—to positive feedback loops that encourage brand loyalty. It identifies recurring themes across multiple reviews to provide actionable business improvement insights.

    Built-in Compliance and Safety

    The skill is hard-coded with platform policy guardrails. It prevents common mistakes like incentivizing reviews, admitting legal liability, or violating privacy. Whether you are dealing with a 1-star complaint or a 5-star rave, the agent ensures your responses remain professional, policy-safe, and strategically sound.

    Supported Workflows

    • Drafting calm, specific public replies for Google Business, Yelp, or industry sites.
    • Analyzing review CSV exports for weekly or monthly reputation reports.
    • Detecting high-risk issues (legal threats, safety, discrimination) for immediate escalation.
    • Creating policy-compliant review request templates.

    Use Cases

    • Draft brand-safe replies to negative reviews while avoiding legal liability.
    • Identify recurring business problems from customer feedback themes.
    • Generate weekly reputation summaries from review CSV exports.
    • Detect high-risk customer complaints that require immediate human escalation.
    • Create policy-compliant follow-up messages to request new reviews.

    Reviews

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    Security Scanned

    Passed automated security review

    Permissions

    Terminal / Shell

    File Scopes

    review-reputation-agent/**

    Tags

    reputation-management
    customer-service
    google-business
    sentiment-analysis
    marketing-automation

    Creator

    Roy Yuen

    Frequently Asked Questions

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