Review Engine Builder
by Roy Yuen
Build professional, compliant review-generation systems and client-ready SOPs for local businesses and agencies.
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Works with the AI tools you already use
See it in action
You say
Draft a weekly review SOP for my agency's client success lead using WhatsApp for requests and a Tuesday follow-up. Include a Friday 4 PM review routine.
Your agent does
WEEKLY REVIEW SOP:
- Every Friday at 4 PM, Client Success Lead reviews the 'Weekly Scoreboard'.
- Identify customers from the 'Moment of Delight' (Post-delivery).
- Send 'Script A' via WhatsApp.
- If no reply by Tuesday, send 'Follow-up B'.
- Reply to all new Google reviews using templates provided.
What you get
About this skill
High-Performance Review Management for Local Businesses
This skill automates the creation of professional review-generation systems designed specifically for local SEO, freelancers, and small agencies. Instead of generic prompts that produce "fluff" content, this skill executes a rigorous framework to build a complete, client-ready delivery pack that business owners can implement immediately.
What it does
- Custom Scripting: Generates high-conversion scripts for SMS, WhatsApp, email, and in-person requests tailored to specific customer journey moments.
- Follow-up Sequences: Designs multi-touch sequences (2-3 touches) to increase capture rates without being intrusive.
- Smart Reply Templates: Provides safe, calm, and professional templates for positive, neutral, negative, and even spam reviews.
- Operational SOPs: Drafts a weekly "Standard Operating Procedure" that defines who asks, when they ask, and how they track success.
- Risk Mitigation: Automatically filters out prohibited practices like review gating or incentivization to keep clients compliant with platform policies.
Why use this skill?
Prompting an AI yourself often results in "hallucinated" strategies or risky suggestions like offering discounts for reviews (which violates Google/Yelp terms). This skill enforces a "Review Engine" methodology that prioritizes platform compliance and real-world usability. The output isn't just text; it's a structured product you can sell to clients or hand off to a front-desk team as a finished workflow.
How to install
Drop the file into your AI Agent. Works with Claude, Cursor, ChatGPT, and 20+ more.
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