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    ⭐ Reputation Analyzer

    ⭐ Reputation Analyzer

    by Martin Gunderman

    Automated sentiment analysis and thematic clustering of customer reviews with prioritized action plans.

    Updated Jun 2026
    Security scanned
    Claude Code

    $7

    · or 35 credits

    30-day refund guarantee

    Secure checkout via Stripe

    Included in download

    • Benchmark your brand reputation against local competitors using public URLs.
    • Identify the top 3 pain points in your shipping process from customer comments.
    • terminal automation included
    • Ready for Claude Code
    • Instant install

    Sample input

    Analyze the reviews from our latest CSV export and compare them to this competitor's Google Maps link: https://www.google.com/maps/place/CompetitorA. Highlight where we are losing.

    Sample output

    Comparison Analysis: You vs. Competitor A Sentiment: You (3.8⭐) | Comp A (4.2⭐) Key Weakness: Pricing (32% neg. reviews for you vs. 12% for Comp A). Recommendation: Review pricing strategy for the 'Premium' tier; competitor is perceived as offering better price-performance ratio in current sentiment.

    About This Skill

    Unlock Deep Insights from Customer Feedback

    The Reputation Analyzer is a specialized tool for developers and agencies to transform unstructured customer reviews into actionable business intelligence. Instead of manually sifting through star ratings, this skill uses a sophisticated text-processing engine to identify sentiment, cluster themes, and detect reputation risks.

    Feature Highlights

    • Multi-Source Analysis: Processes data from URLs (Google, Trustpilot, ProvenExpert), CSV exports, or direct text input.
    • Advanced Sentiment Engine: Uses weighted lexicons and negation detection to calculate precise scores beyond 1-5 star ratings.
    • Automated Topic Clustering: Groups feedback into pillars like Product, Service, Support, Pricing, and Delivery for focused improvements.
    • Trend Tracking: Generates longitudinal reports to visualize whether your reputation is improving or declining over months.
    • Strategic Prioritization: Automatically identifies "Critical Areas" and produces prioritized recommendations with success metrics.

    Why This Skill?

    Unlike simple AI prompting, this skill implements a structured, multi-step NLP pipeline that handles edge cases like emojis, sarcasm markers, and platform-specific biases. It's fully API-free, ensuring 100% data privacy and zero per-run costs for enterprise-grade reporting.

    Data Output

    Produces a comprehensive Markdown report for human stakeholders and a structured JSON block for seamless dashboard integration.

    Use Cases

    • Benchmark your brand reputation against local competitors using public URLs.
    • Identify the top 3 pain points in your shipping process from customer comments.
    • Generate monthly reputational trend reports for client reporting.
    • Extract positive testimonials for marketing and social proof automation.

    Reviews

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    Only users who have downloaded or purchased this skill can leave a review.

    Security Scanned

    Passed automated security review

    Permissions

    Terminal / Shell

    Allowed Hosts

    www.google.com
    www.trustpilot.com
    www.provenexpert.com
    ...

    File Scopes

    references/**

    Tags

    sentiment-analysis
    reputation-management
    customer-feedback
    market-research
    reporting

    Claude Code, Hermes, Openclaw, Codex

    Creator

    Martin Gunderman

    Frequently Asked Questions

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