⭐ Reputation Analyzer

Name: ⭐ Reputation Analyzer
Price: 7 USD
Availability: InStock
Author: Agensi

by Martin Gunderman

Automated sentiment analysis and thematic clustering of customer reviews with prioritized action plans.

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See it in action

You say

Analyze the reviews from our latest CSV export and compare them to this competitor's Google Maps link: https://www.google.com/maps/place/CompetitorA. Highlight where we are losing.

Your agent does

Comparison Analysis: You vs. Competitor A Sentiment: You (3.8⭐) | Comp A (4.2⭐) Key Weakness: Pricing (32% neg. reviews for you vs. 12% for Comp A). Recommendation: Review pricing strategy for the 'Premium' tier; competitor is perceived as offering better price-performance ratio in current sentiment.

What you get

Benchmark your brand reputation against local competitors using public URLs.Identify the top 3 pain points in your shipping process from customer comments.Generate monthly reputational trend reports for client reporting.Extract positive testimonials for marketing and social proof automation.

About this skill

Unlock Deep Insights from Customer Feedback

The Reputation Analyzer is a specialized tool for developers and agencies to transform unstructured customer reviews into actionable business intelligence. Instead of manually sifting through star ratings, this skill uses a sophisticated text-processing engine to identify sentiment, cluster themes, and detect reputation risks.

Feature Highlights

Multi-Source Analysis: Processes data from URLs (Google, Trustpilot, ProvenExpert), CSV exports, or direct text input.
Advanced Sentiment Engine: Uses weighted lexicons and negation detection to calculate precise scores beyond 1-5 star ratings.
Automated Topic Clustering: Groups feedback into pillars like Product, Service, Support, Pricing, and Delivery for focused improvements.
Trend Tracking: Generates longitudinal reports to visualize whether your reputation is improving or declining over months.
Strategic Prioritization: Automatically identifies "Critical Areas" and produces prioritized recommendations with success metrics.

Why This Skill?

Unlike simple AI prompting, this skill implements a structured, multi-step NLP pipeline that handles edge cases like emojis, sarcasm markers, and platform-specific biases. It's fully API-free, ensuring 100% data privacy and zero per-run costs for enterprise-grade reporting.