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- Repair Email Threading, Replies & Conversation Mapping
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Repair Email Threading, Replies & Conversation Mapping
Repair Email Threading, Replies & Conversation Mapping is a bounded ToolForge Labs workflow.
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Repair Email Threading, Replies & Conversation Mapping
Example session with this skill installed
Our support system sends and receives email through a provider webhook. Replies sometimes open new tickets when the subject changes, forwarded messages can attach to the wrong conversation, and duplicate webhooks occasionally append the same reply twice. Repair threading without relying on subject text as the primary identity.
- Read your context and instructions
- Compiled the repair email threading
The likely issue is a contract mismatch around email Message-ID/In-Reply-To/References handling, provider threading, aliases, plus-addressing, forwarded mail, duplicate delivery, subject changes, conversation ownership, and reply routing. I would first define the invariant: Conversation membership must derive from authenticated tenant/contact context plus durable message/thread references; subjects are presentation metadata and may only be a conservative fallback when stronger identifiers are unavailable. Then I would trace the smallest owning boundary, apply or propose a bounded repair/review step, and add deterministic normal, boundary, failure and replay tests. The workflow preserves tenant/customer isolation, reply-to policy, privacy, existing provider contracts, and user-visible conversation history. If repository/workspace files are available, the findings can be mapped to exact paths and focused local validation; with partial evidence, the result stays an explicit diagnosis/evidence map with assumptions and no invented execution claims.
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About this skill
Repair Email Threading, Replies & Conversation Mapping is a bounded ToolForge Labs workflow. Diagnose, review, and repair email Message-ID/In-Reply-To/References handling, provider threading, aliases, plus-addressing, forwarded mail, duplicate delivery, subject changes, conversation ownership, and reply routing. Works from full repositories/workspaces or partial evidence. Produces bounded fixes or evidence gates with deterministic validation while preserving existing product/security policy and avoiding invented execution claims. It works from a full repository/workspace or partial evidence such as snippets, logs, configuration, traces, documents, tickets, and architecture notes. The skill separates verified facts from assumptions, avoids invented execution claims, and produces concrete repair/review steps with focused deterministic validation or traceable evidence.
Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse Claude Skills for APIs & Backend.
Requires manual verification for production system state. Cannot execute live delivery tests on external providers like Gmail or Outlook.
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Use a clean branch or controlled review workspace. Supply repository/workspace files, logs, traces, configuration, documents, or evidence needed for the task. Review patches/findings before merge or operational action; keep production credentials and destructive production actions out of the workflow.