Negotiation Coach Pro

Client Scope Negotiation Plan

Desired outcome

Reach an agreed path for the three additional pages and CRM integration without promising unassessed effort, fee, or timing. Preserve trust and honor the current agreement.

Facts and hypotheses

• Known: The approved scope covers two pages and supplied copy; additional pages and integrations are excluded.
• Known: The client wants the extra work at the same fee and date.

Hypothesis to test: The client may prioritize launch timing, a unified experience, or budget certainty. Ask rather than assume.

Opening

“Thanks for outlining the additional needs. I want to understand which outcomes matter most, then we can compare options against the agreed scope, effort, and launch timing. I’ll avoid committing to cost or dates until we’ve assessed the work.”

Questions

1. Which of the three extra pages is most important for launch?
2. What must the CRM integration accomplish, and which system and data fields are involved?
3. Is the original date fixed, or is phased delivery acceptable?
4. Would the client prefer an added fee, replacing part of the current scope, or a later phase?
5. Who can approve scope, fee, and timing changes?

Options to explore

Paid change: estimate the pages and integration after technical discovery; document fee and schedule impact for approval.

Scope swap: replace equivalent work from the current two-page plan if both parties agree and acceptance criteria remain clear.

Phased delivery: complete the approved pages first, then schedule the additional pages and integration after discovery.

• Keep current scope: launch the two agreed pages and revisit additions later.

Boundaries and next steps

Do not promise the same fee or date without effort and dependency review. Confirm the current agreement, assess CRM access/security needs, obtain delivery-team estimates, and send a written change option. Start additional work only after authorized written approval.