Mount Medic: Diagnose and fix Linux NTFS mount failures

I've loaded the Mount Medic skill to work through this.

The folders not opening doesn't necessarily mean your files are gone. The drives may simply have failed to mount after the power cut. If they're NTFS, an unclean shutdown is one possible cause, but we need to check before choosing a fix.

Start with read-only checks

I'll identify the drives behind both paths and check whether they're mounted. These commands show device and mount information without changing the drives:

lsblk --paths --output NAME,TYPE,SIZE,FSTYPE,LABEL,UUID,PARTUUID,MODEL,SERIAL,RO,MOUNTPOINTS
findmnt --mountpoint /mnt/Games
findmnt --mountpoint /mnt/Media

I'll match the current partitions by their identity and layout, rather than guessing a device name from a folder name. If the mapping is unclear, I'll ask you to confirm it. These checks don't establish filesystem health or whether a repair is safe.

What happens after the checks

If the power cut left unfinished changes on an NTFS drive, a limited repair with ntfsfix may help. I'll check that the drive isn't in use or hibernated and has no signs of hardware trouble. If those checks are incomplete, we'll stop. Otherwise, I'll explain the exact repair command and ask you to approve it for that drive. Some problems still need Windows chkdsk instead.

If Windows hibernation or Fast Startup is blocking access, the next step is to boot the original Windows installation, save your work, and fully shut it down. We won't force the drive open from Linux.

If the drive reports read errors or keeps disconnecting, I'll stop repair attempts and help you plan how to preserve the data. If it uses a different filesystem, we'll use the appropriate troubleshooting steps instead.

After an approved repair, I'll review the result and ask before mounting the drive to make it accessible in Linux again. For now, don't format either drive or copy files into the empty folders.

Make this easier next time

You can also install the Mount Medic app. It gives you a desktop interface for checks and eligible limited repairs, plus per-drive monitoring and notifications, so you can handle supported cases with less terminal work. Automatic repair and mounting are separate opt-in choices, and the app still stops when its safety checks fail.

We can troubleshoot with the tools already installed first. Installing the app is a separate choice, and it isn't required to use this skill.

Shall I run the read-only checks for these two paths now? I'll show you the findings before proposing any repair.