Works with the AI tools you already use
Local Business Review Response Agent
by PromptWagon
One defensive reply to a negative review can damage a local business's reputation more than the original complaint itself.
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See it in action
You say
Write a response to a 2-star review complaining about a late plumber. We were late because of a van breakdown. Keep it professional and try to move them to a private call.
Your agent does
Local Business Review Response
Public Response
Thank you for your feedback. We apologize for the delay in our arrival for your plumbing service. Reliability is important to us, and we would like to discuss what happened and how we can make it right. Please contact us directly at [Phone] so we can follow up.
What you get
About this skill
The problem
Managing public reviews is high-stakes. One defensive reply to a negative review can damage a local business's reputation more than the original complaint itself.
What it does
- Drafts professional, non-defensive responses to positive, neutral, and negative reviews.
- Generates Google Business Profile updates, service descriptions, and local offer posts.
- Creates natural local SEO snippets and FAQ content for service pages.
- Audits existing responses for reputation risks, defensive tone, or privacy violations.
- Provides public replies plus private follow-up templates to move disputes off the public feed.
Why this beats prompting it yourself
This skill enforces specific reputation management strategies, like avoiding public arguments and protecting privacy, which generic prompts often miss. It automatically generates multiple tone variants and identifies liability risks to ensure the business remains professional under pressure.
Use cases
- Responding to a 1-star review without admitting liability or getting defensive.
- Writing local SEO-friendly service descriptions for a new branch location.
- Creating weekly Google Business Profile posts to highlight current offers.
- Auditing a client's old review replies to improve their public brand image.
Known limitations
Does not handle fake review removal requests or guarantee ranking improvements. Does not provide legal advice for defamation or regulated industries like medical/legal.
How to install
Drop the file into your AI Agent. Works with Claude, Cursor, ChatGPT, and 20+ more.
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