Knowledge Management Institutional Memory

Every time a key person leaves, a company loses years of context. This skill designs the knowledge architecture that prevents it: audits what knowledge exists, where it lives and who holds it, builds a documentation structure people actually use, designs the onboarding path for new hires, and creates a wiki governance framework with clear ownership. Returns a knowledge audit map, information architecture spec, onboarding curriculum, and a retention risk assessment by role. Specify your org size, remote vs co-located split and current tools — it designs for your actual situation, not an imaginary one.