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    Claude CodeClaude CodeCursorCursorCodex CLICodex CLIGitHub CopilotGitHub CopilotGemini CLIGemini CLI+20 more

    Expectation Gap Cartographer

    1

    Diagnose and repair "expectation drift" between clients, teams, or stakeholders to restore trust and project clarity.

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    Expectation Gap Cartographer

    Expectation Gap Cartographer

    Example session with this skill installed

    Our client is upset because they thought 'technical support' included custom code development. We intended it to mean bug fixes only. Now the project is stalled and trust is dropping.

    • Read your context and instructions
    • Compiled the expectation gap cartographer

    GAP MAP

    Gap Name: Scope Interpretation
    Gap Type: Included-interpretation gap
    Severity: HIGH
    Origin: Wording & Omission

    EXPECTATION RESET: "To ensure we unblock the project, I want to clarify: our support covers platform stability and bug fixes, while custom feature development falls under a separate Engineering SOW."

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    What you get

    Identify root causes of client dissatisfaction and churn risk.Draft precise "expectation reset" messages for stalled projects.Analyze internal role ambiguity between departments or team members.Evaluate marketing and sales language for potential "promise-to-experience" gaps.

    About this skill

    What it does

    This skill acts as a precision diagnostic tool for identifying and resolving expectation drift. It moves beyond generic "communication issues" to map the exact distance between what was intended, what was inferred, and what was actually experienced. By analyzing the mental contracts of all parties involved, it identifies specific gap types—such as promise-to-experience or role-to-behavior gaps—and provides a structural blueprint for repair.

    Why use this skill

    Expectation failures are expensive; they manifest as churn, team tension, and revision overload. Prompting an AI yourself often results in surface-level "polite" rewrites. This skill provides a deep architectural analysis of trust and alignment, helping you understand why a relationship or project is fraying and providing the exact reset language needed to fix it. It is particularly effective for product managers, account executives, and leaders managing complex stakeholder environments.

    What the output looks like

    The skill produces a comprehensive Expectation Map. This includes a breakdown of each party's mental model, an identification of the gap's origin (e.g., wording, omission, or precedent), a severity assessment, and a specific "Expectation Reset" message designed to restore integrity to the professional relationship.

    How to install

    Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.

    ~30 seconds
    1. 1

      Download the ZIP

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    2. 2

      Unzip into your skills folder

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    3. 3

      Ask your agent to use it

      Restart the agent if it was already running. It picks the skill up automatically - no config needed.

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    Listed3 months ago

    What's inside

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