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Grok
Grok Bot+18 agentsDifficult Client Messages
Write the client messages you dread - chasing unpaid invoices, saying no to scope creep, raising prices, calming angry clients - ready to send in minutes, not hours.
$9.99
Difficult Client Messages
Example session with this skill installed
Client owes me $600 for a logo delivered 3 weeks ago. I already sent one friendly reminder 10 days ago, no answer. He's usually a decent client, we've done 4 projects together. Need an email, neutral tone.
- Read your context and instructions
- Compiled the difficult client messages
Message: Overdue invoice (Stage 2) — neutral
Read on the situation: One friendly nudge is already in - silence for 10 days moves this to Stage 2: direct, factual, with a soft consequence preview. He's a 4-project client, so we keep one line of warmth and assume chaos, not malice.
Send this:
Subject: Invoice #[N] - quick follow-up
Hi [Name],
Following up on invoice #[N] for the logo project - $600, due since [DATE]. I know things get busy, so here's the payment link again: [LINK].
One thing to flag: per our terms, I pause new work on open balances after [DATE +7 days], and I'd hate for that to touch the timing on anything we plan next.
Could you let me know today or tomorrow when the payment will go through?
Thanks - always enjoy working on these with you.
[Your name]
Why it's built this way:
- The ask is numbers and dates ($600, due [DATE], answer by tomorrow) - no adjectives, no guilt.
- The consequence is previewed as policy, not threat - it protects the relationship while making inaction expensive.
- One clear next step: a when-question, easier to answer than a payment demand.
If they reply with a vague "will sort it soon": thank him, pin it to a date in one line ("Perfect - can I note it for Friday?"), and if Friday passes, Stage 3: final date, work paused, no emotion.
Connects securely to your tools. The creator never sees your data.
What you get
About this skill
The messages every freelancer avoids writing
The unpaid invoice reminder. The "no" to a 6th revision. The price increase email. The reply to "my nephew could have done this in Canva." You know the message needs to be sent - and you burn an hour drafting, deleting, softening, and second-guessing it.
Built from 11 years of real freelance client work (150+ design contest wins, hundreds of client relationships), this skill turns your agent into a client-communication specialist for exactly these moments.
The 9 scenario playbooks
- Overdue invoices - a 3-stage escalation ladder: friendly assumption of innocence → direct with a consequence preview → firm final date. Never skip stages, never make threats you won't execute.
- Out-of-scope requests & endless revisions - the golden rule: never a flat "no", always "yes, and here's what that involves." Boundaries live in numbers, not emotions.
- The ghost who returns urgent - no blame, no "where were you?", a clean reset and a NEW timeline stated as arithmetic. Projects get replanned, not resumed.
- Harsh criticism / angry clients - decode the real complaint under the emotional language, respond to the problem never the tone, and own real mistakes fast.
- Price increases - anchored to value and annual review, never apologetic, with runway and current-project exemptions.
- Declining "exposure" work - two sentences, warm, zero lecture, door open exactly one inch.
- Delays on your side - the news in sentence one, never buried; the message gets 10x harder every day you wait.
- Firing a client - graceful exits framed as fit and capacity, no scorecard of their sins, never negotiate the exit.
- Unfair negative reviews - written for the future clients reading it, not the reviewer: calm, factual, short.
How it works
Describe the situation ("client hasn't paid, second reminder, good client, email") or paste the client's actual message. You get:
- A read on what's really going on and the strategy
- The complete, ready-to-send message with placeholders for your facts
- Why it's built that way (tied to the rules)
- Guidance for the likely pushback in round 2
Every draft is tuned to your tone (warm / neutral / firm) and the relationship's history - a great long-term client gets a soft reset, a chronic offender gets a firm boundary. It also flags manipulation patterns (urgency theater, guilt hooks, scope-by-chat) privately for you, without ever accusing the client in the draft.
Who it's for
Freelancers, consultants, agency owners and anyone who invoices clients. The scars behind this skill come from design work - the messages are universal.
Text-only skill: no scripts, no network calls, zero extra permissions. Tested on Claude and Gemini.
How to install
Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.
- 1
Download the ZIP
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- 2
Unzip into your skills folder
Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.
- 3
Ask your agent to use it
Restart the agent if it was already running. It picks the skill up automatically - no config needed.
Skills folder by agent
Click the path to copy it. Create the folder if it does not exist yet.
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