Works with the AI tools you already use

    Claude CodeClaude CodeCursorCursorCodex CLICodex CLIMuseMuseOpenClawOpenClaw+21 more

    Customer Review Response Generator

    1

    Generate professional, brand-aligned responses to positive and negative customer reviews across all major platforms.

    $6

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    30-day refund guarantee

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    Customer Review Response Generator

    Customer Review Response Generator

    Example session with this skill installed

    Negative review from a Shopify store: "The candle smells great but the glass jar arrived shattered. Customer service hasn't replied to my email from yesterday. Very disappointed."

    • Read your context and instructions
    • Compiled the customer review response
    • Generated the UI component

    I have analyzed the review. The customer is happy with the product quality (scent) but frustrated by shipping damage and a perceived delay in support. Here are two ways to respond.

    Review Responses

    ToneProposed Response
    Variant A: Warm & Empathetic"Hi there, thank you for letting us know the candle arrived in that condition. I am so sorry to hear about the broken glass—that is definitely not the experience we want for you. I see you've already emailed us; I will personally look for your message now to ensure we get a replacement sent out immediately. Thank you for your patience!"
    Variant B: Professional & Direct"Thank you for your feedback. We sincerely apologize for the shipping damage and the delay in our email response. Providing quality service is our priority, and we would like to make this right. Please check your inbox shortly as we are prioritizing your ticket to arrange a replacement or full refund."

    Next steps

    1. Check your support inbox for an email regarding a shattered candle jar.
    2. Reply to the review using the variant that best matches your brand voice.
    3. Verify if your packaging needs more padding for glass items to prevent future issues.

    customer-review-response-generator.tsx

    TSX · React component

    Generated

    Example file from a real run - the skill writes it into your workspace.

    Connects securely to your tools. The creator never sees your data.

    What you get

    Neutralize negative feedback with professional de-escalation tactics.Turn positive reviews into brand loyalty with specific, non-generic thanks.Maintain a consistent brand voice across Google, Yelp, and Shopify.Protect the business by avoiding public admission of fault in disputes.

    About this skill

    The problem

    Responding to reviews is a manual chore that often leads to generic, robotic replies. Worse, responding to negative reviews while frustrated can lead to defensive public arguments that damage your brand reputation.

    What it does

    • Analyzes customer sentiment and specific complaints to draft context-aware responses.
    • Drafts personalized replies that reference specific product details or services mentioned by the customer.
    • Generates dual variants for negative or mixed reviews, allowing you to choose between formal and warm tones.
    • De-escalates conflicts by moving sensitive resolutions to private channels like email or support desks.

    Why this beats prompting it yourself

    It enforces strict brand-protection rules, preventing the AI from accidentally admitting legal fault or making unauthorized refund promises. The skill is tuned to avoid the "GPT-style" fluff, producing concise, human-sounding replies that fit platform norms like Google, Yelp, or Etsy.

    Use cases

    • Managing high-volume Amazon or Shopify product reviews during peak seasons.
    • Handling difficult Yelp or Google Maps reviews with professional de-escalation.
    • Boosting Etsy shop engagement by thanking repeat customers for specific praise.
    • Standardizing customer service tone across a multi-person support team.

    How to install

    Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.

    ~30 seconds
    1. 1

      Download the ZIP

      Free skills download straight away. Paid skills unlock right after purchase.

    2. 2

      Unzip into your skills folder

      Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.

    3. 3

      Ask your agent to use it

      Restart the agent if it was already running. It picks the skill up automatically - no config needed.

    Skills folder by agent

    Click the path to copy it. Create the folder if it does not exist yet.

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    Fresh listing

    Recently published to Agensi

    30-day refund

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    Trust & safety

    Security scanned

    Verified clean 13 days ago

    • Passed all security checks, Safe to install

    Listed13 days ago

    What's inside

    Frequently Asked Questions