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    Customer Interview Evidence Synthesizer

    1

    Synthesize customer interview evidence from transcripts, notes, and research files the user supplies or is authorized to share.

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    Customer Interview Evidence Synthesizer

    Customer Interview Evidence Synthesizer

    Example session with this skill installed

    Synthesize these 5 discovery transcripts and this PM hypothesis doc. Identify themes around onboarding friction. Do not access external systems.

    • Read your context and instructions
    • Compiled the customer interview evidence

    Decision: THEMES FOUND WITH MODERATE SUPPORT.
    Theme: Setup Ambiguity (Strong) - 4/5 interviews mention 'unclear first steps'.
    Contradiction: PM hypothesis assumes price is the blocker, but transcripts emphasize migration risk.
    Confidence: Moderate. Need churned user data to validate.

    Connects securely to your tools. The creator never sees your data.

    About this skill

    The problem

    Customer discovery notes and interview transcripts often sit in silos, resulting in fragmented insights and roadmap decisions based on founder gut-feel rather than evidence. Teams struggle to distinguish between one-off requests and genuine market themes, leading to wasted engineering effort.

    What it does

    • Extracts and groups evidence from transcripts, sales notes, and support summaries into traceable themes.
    • Maps customer pains, jobs-to-be-done, buying triggers, and switching objections.
    • Identifies contradictions between founder hypotheses, sales notes, and actual customer wording.
    • Assigns confidence levels to insights based on source count and segment consistency.
    • Generates quote banks and follow-up research checklists to close evidence gaps.

    Why this beats prompting it yourself

    Generic prompts often hallucinate consensus or ignore conflicting data points to provide a clean answer. This skill enforces strict traceability rules, explicitly flagging bias and separating team interpretation from verbatim customer language to ensure decisions are defensible.

    Use cases

    • Synthesizing churn interviews to identify the root cause of lost renewals versus reported price objections.
    • Analyzing discovery calls to map onboarding friction points for a product redesign.
    • Evaluating win/loss notes to refine sales messaging and objection handling.
    • Identifying segment-specific patterns across messy, multi-source research spreadsheets.

    Known limitations

    Requires user-supplied text or files. Cannot access live CRM, analytics, or call-recording platforms directly.

    Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse Claude Skills for Agents & Orchestration.

    Requires user-supplied text or files. No direct access to live CRM, billing, or call-recording platforms. Results are drafts requiring human validation.

    How to use

    1. 1

      Connect your agent to the Agensi MCP

      Copy the prompt and paste it into Claude, ChatGPT, Cursor or any agent that supports MCP. It sets up the connection for you. Manual setup

    2. 2

      Sign in to Agensi

      Your agent shows a sign-in link. Sign in and click Allow.

    3. 3

      Ask for what you need

      Your agent loads this skill and uses it on your task. It always asks before buying a skill.

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    Security scan passed 3 months ago

    Permissions

    Read Files

    Permissions are limited to the active local workspace and are used to inspect user-supplied or local workspace files. The skill package does not require bundled credentials, unrestricted external network access, or automatic production changes.

    Listed3 months ago
    Updated9 days ago

    What's inside

    Frequently Asked Questions

    This skill processes raw interview transcripts, notes, and summaries to extract traceable evidence, mapping out customer pains and objections while assigning confidence scores based on the frequency and consistency of the data.

    This skill is a configuration file designed for use with leading LLM interfaces; simply upload the skill file to your preferred agent environment to begin processing research data.

    You can input plain text, CSV exports from CRM tools, or PDF/Word transcripts, though please note it cannot currently sync directly with live external platforms like Gong or Salesforce.

    Unlike generic prompts that may ignore outliers, this skill uses a strict traceability framework to flag contradictions and distinguish between a founder's internal interpretation and the customer's actual verbatim language.

    Your purchase includes the core logic for the evidence synthesizer along with any minor version updates and bug fixes released within the first year to ensure compatibility with evolving AI models.

    New in Agents & Orchestration