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    Business Email Response Builder

    1

    Draft concise, professional business emails grounded in supplied facts, purpose, audience and authority.

    $5

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    Business Email Response Builder

    Business Email Response Builder

    Example session with this skill installed

    Draft a reply to a client named Sarah who is asking for a 20% discount on her next invoice #1234. Our policy only allows 10% for repeat customers. I am the Account Manager.

    • Read your context and instructions
    • Compiled the business email response

    I have drafted a reply in Polite Decline mode. I used the supplied policy constraint (10% max) and the invoice reference provided.

    Draft Business Response

    Mode: Polite Decline
    Fact Ledger:

    • [F1] Recipient: Sarah (Client)
    • [F2] Reference: Invoice #1234
    • [F3] Policy: 10% discount maximum for repeat customers
    • [F4] Request: 20% discount (Conflict with F3)
    • [F5] Sender Authority: Account Manager

    Subject: Regarding your inquiry for Invoice #1234

    Dear Sarah,

    Thank you for reaching out regarding your recent invoice, #1234. We truly appreciate your continued partnership with us.

    I have looked into your request for a 20% discount. While we value your loyalty as a repeat customer, our standard company policy limits discounts to a maximum of 10% for repeat business. I have applied this 10% adjustment to your current invoice, and you should see the updated balance in your portal shortly.

    I understand this is less than you initially requested, but it is the highest tier of discount I am authorized to provide at this stage. Please let me know if you would like to discuss a modified payment schedule or if there is anything else I can assist you with.

    Best regards,

    [NOT-SUPPLIED: Sender Name]
    Account Manager


    Next steps

    1. Replace the [NOT-SUPPLIED] placeholder with your full name in the signature.
    2. Confirm the 10% discount has been applied in your billing system before sending.
    3. Verify that there are no additional contract-specific overrides for this specific client.

    Draft email — verify recipient, facts, commitments, dates, attachments and authority before sending.

    Connects securely to your tools. The creator never sees your data.

    What you get

    Customer or supplier inquiryMeeting follow-upOrder or service confirmationPolite request declineProject-status replyAudit of an important email

    About this skill

    Draft concise, professional business emails grounded in supplied facts, purpose, audience and authority. It separates supplied facts, disputes, assumptions and unknowns; applies domain-specific safety and authority boundaries; produces a professional draft plus review checks; and includes an optional local validator for redacted JSON manifests. Core work is network-free and no message, post, payment, approval or platform action is executed.

    How to install

    Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.

    ~30 seconds
    1. 1

      Download the ZIP

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    2. 2

      Unzip into your skills folder

      Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.

    3. 3

      Ask your agent to use it

      Restart the agent if it was already running. It picks the skill up automatically - no config needed.

    Skills folder by agent

    Click the path to copy it. Create the folder if it does not exist yet.

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    Fresh listing

    Recently published to Agensi

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    Trust & safety

    Security scanned

    Verified clean 17 days ago

    • Passed all security checks, Safe to install

    Listed17 days ago

    What's inside

    Frequently Asked Questions