build your own ai agent

    by nowrich

    1

    Convert manual business tasks into structured, platform-neutral AI agent blueprints.

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    Works with the AI tools you already use

    CClaude CodeCCursorCCodex CLIGGitHub CopilotGGemini CLIVVS CodeWWindsurfMManus+14 more

    See it in action

    You say

    I need an agent to review incoming customer support tickets for a SaaS company, tag them by priority, and draft a response based on our documentation. Escalation to a human if it's a billing issue.

    Your agent does

    1. Agent Role

    Name: Support Triage & Draft Agent Role: Technical support specialist for SaaS users. Objective: Categorize tickets and provide draft solutions. Non-goals: Processing refunds or changing subscription status.

    2. Inputs

    | Field | Required | Source | Format | |-------|----------|--------|--------| | Ticket Body | Yes | CRM | Text | | Documentation | Yes | KB | Markdown | | User Tier | Yes | Database | Enum |

    3. Workflow

    1. Intake: Receive ticket body and user metadata.
    2. Classification: Check for keywords related to 'billing' or 'invoice'.
    3. Branch: If billing, flag for escalation. If technical, query documentation.
    4. Drafting: Generate response draft following tone guidelines.
    5. Review: Verify draft against documentation facts.

    4. Constraints

    • MUST NOT process payments.
    • MUST escalate if user tier is 'Enterprise' and issue is unresolved.
    • MUST use formal, helpful tone.

    5. Output Format

    • Status: [Categorized/Escalated]
    • Priority: [Low/Med/High]
    • Category: [Billing/Technical/Feature]
    • Draft: [Response Text]

    What you get

    Standardize complex business logic into repeatable AI workflows.Define clear escalation paths and decision boundaries for agents.Create structured input/output schemas for no-code automation tools.Architect multi-agent chains with defined handoff points.

    About this skill

    The problem

    Vague prompts lead to inconsistent AI outputs. Most teams struggle to turn manual business processes into structured, repeatable agent specifications that actually work in production.

    What it does

    • Extracts task requirements, inputs, and success criteria from raw descriptions.
    • Defines agent roles with clear decision boundaries and non-goals.
    • Normalizes input data into structured tables with sensitivity and fallback logic.
    • Maps multi-step workflows including decision branches, escalations, and handoffs.
    • Generates platform-neutral output schemas and test cases for validation.

    Why this beats prompting it yourself

    Writing a prompt is easy, but engineering a reliable system is hard. This skill enforces a rigorous architectural framework that handles edge cases, data sensitivity, and escalation paths. It moves beyond simple chat instructions to create a durable technical blueprint for any LLM workspace.

    Use cases

    • Standardizing customer support response logic for a new product line.
    • Creating a content generation pipeline with multi-stage review steps.
    • Architecting an operations agent to triage and route incoming business leads.
    • Building data-work agents that require strict formatting and validation rules.

    Known limitations

    Does not generate executable code or API integrations directly. Requires a human-provided test case to validate the blueprint logic.

    How to install

    Drop the file into your AI Agent. Works with Claude, Cursor, ChatGPT, and 20+ more.

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    Creator

    nowrich
    nowrich

    52 skills on Agensi

    Masterclass Creator Skill

    Frequently Asked Questions

    Popular in Workflow Automation