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    Auto Shop Service Desk (Persona)

    1

    Turns technical work orders into clear customer updates for auto shop service advisors. Includes the persona plus 4 skills: estimate explainer, review requester, status templates, status updater.

    $39

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    Auto Shop Service Desk (Persona)

    Auto Shop Service Desk (Persona)

    Example session with this skill installed

    Here is the tech note: 'Rear pads at 2mm, rotors pitted, recommend replacement. Also cabin air filter is dirty.' Draft the customer explanation.

    • Read your context and instructions
    • Compiled the auto shop service

    Brake Service (Urgent): Your rear brake pads are worn to 2mm and the rotors are pitted. This reduces stopping power. We need to replace them now to ensure the car stops safely.

    Cabin Air Filter (Maintenance): The filter is dirty. It won't affect safety, but it restricts airflow to your AC.

    Connects securely to your tools. The creator never sees your data.

    About this skill

    Turns technical work orders into clear customer updates for auto shop service advisors.

    What is inside

    The persona plus 4 skills.

    • estimate explainer
    • review requester
    • status templates
    • status updater

    Use cases

    • Convert a messy technician tech-sheet into a clear, three-part customer estimate.
    • Draft a "parts delayed" update that maintains trust and provides a new timeline.
    • Explain why a safety-critical brake job is urgent versus a recommended fluid flush.
    • Respond to a customer email asking for a status update on their long-term project.

    Known limitations

    Does not provide legal advice regarding warranty or lemon laws. Requires specific work order data or technician findings to generate accurate explanations.

    Free starter: Auto Shop Service Desk (Free Starter)

    Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse Claude Skills for Business & Operations.

    Requires technician findings to be provided. Cannot provide legal advice on warranty/lemon laws or insurance claims. Does not perform actions like ordering parts or sending messages directly.

    How to use

    1. 1

      Connect your agent to the Agensi MCP

      Copy the prompt and paste it into Claude, ChatGPT, Cursor or any agent that supports MCP. It sets up the connection for you. Manual setup

    2. 2

      Sign in to Agensi

      Your agent shows a sign-in link. Sign in and click Allow.

    3. 3

      Ask for what you need

      Your agent loads this skill and uses it on your task. It always asks before buying a skill.

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    Fresh listing

    Recently published to Agensi

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    Trust & safety

    Security scan

    Security scan passed 3 months ago

    Permissions

    No special permissions declared or detected

    Listed3 months ago
    Updated5 days ago

    What's inside

    Frequently Asked Questions

    This skill acts as a bridge between your technicians and your customers, translating complex mechanical shorthand into clear, easy-to-understand updates that build trust and reduce follow-up phone calls.

    The skill is designed to work with any chat-based AI agent that supports custom personas or system instructions, and it can be integrated into your existing CRM or messaging workflow via API if your platform supports it.

    A persona and 4 skills, each a plain SKILL.md file: estimate explainer, review requester, status templates, status updater. The package has no scripts, templates or separate guides.

    No, this skill is specifically tuned to follow an 'advisor, not a salesman' logic, focusing on explaining safety consequences and maintenance needs without using high-pressure or generic AI language.

    Setup is short. Add the persona instructions to your AI agent, then paste in work orders or technician findings to get customer-facing drafts.

    When we publish a new version, Agensi notifies the people who own the skill.

    New in Business & Operations