More screenshots

    Works with the AI Agents you already use

    Claude CodeClaude CodeCursorCursorCodex CLICodex CLIDeepSeekDeepSeekMuseMuse+22 more

    Audit SaaS Support Entitlements

    1

    Audit whether SaaS customers receive the support they purchased and whether unpriced premium service is leaking margin.

    $1

    Secure checkout via Stripe

    Money-back guarantee

    Converts to your local currency at checkout

    Security scanned
    Audit SaaS Support Entitlements

    Audit SaaS Support Entitlements

    Example session with this skill installed

    Audit Acme Corp's support. They are on a Standard plan but have a private Slack channel and 1-hour response times in Jira. Renewal is in 30 days.

    • Read your context and instructions
    • Compiled the audit saas support

    Support Entitlement Decision: Over-Served. Risk Score:
    7. Summary: Acme Corp receives Enterprise-level access (Slack, <1hr response) on a Standard contract, causing significant margin leakage.

    Connects securely to your tools. The creator never sees your data.

    About this skill

    Audit whether SaaS customers receive the support they purchased and whether unpriced premium service is leaking margin.

    Compare contracts, plans, channels, hours, response targets, escalations, actual delivery, and exceptions.

    Expose under-service, over-service, routing gaps, and entitlement drift.

    Perfect for SaaS support, customer success, finance, revenue operations, contract operations, and leadership.

    Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse All Claude Skills.

    • Cannot make legal determinations on ambiguous text.
    • Requires manual upload of ticket logs or response data for accuracy.
    • Does not calculate financial credits.

    How to use

    1. 1

      Connect your agent to the Agensi MCP

      Copy the prompt and paste it into Claude, ChatGPT, Cursor or any agent that supports MCP. It sets up the connection for you. Manual setup

    2. 2

      Sign in to Agensi

      Your agent shows a sign-in link. Sign in and click Allow.

    3. 3

      Ask for what you need

      Your agent loads this skill and uses it on your task. It always asks before buying a skill.

    Reviews

    No reviews yet

    Be one of the first to try it. Every listed skill goes through the trust checks below.

    Security scanned

    Checked by our 8-point scan before listing

    Fresh listing

    Recently published to Agensi

    Money-back guarantee

    Doesn't do what its page promises? You get your money back.

    Trust & safety

    Security scan

    Security scan passed 3 months ago

    Permissions

    No special permissions declared or detected

    Listed3 months ago
    Updated9 days ago

    What's inside

    Frequently Asked Questions

    It compares contract terms, SLAs, and order forms against ticket history, response timestamps, and communication logs.

    Yes, it specifically highlights cases where customers receive premium channels or faster response times than they purchased.

    The skill produces a provisional audit based on available context and explicitly flags missing data as 'Unverified'.