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    Amazon Seller Appeal Copilot

    1

    Analyze Amazon performance notices, audit evidence gaps, and draft factual plans of action for sellers.

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    Amazon Seller Appeal Copilot

    Amazon Seller Appeal Copilot

    Example session with this skill installed

    I got a listing removal for ASIN B07XJ822Z in the US store due to an authenticity complaint. I have a supplier invoice from last month. What do I do?

    • Read your context and instructions
    • Compiled the amazon seller appeal

    I have analyzed the authenticity notice for ASIN B07XJ822Z. Below is the evidence assessment and a draft appeal based on your supplier invoice.

    Case summary

    • Issue: Listing removal due to Product Authenticity Complaint.
    • Marketplace: Amazon.com (US).
    • Requested Response: Plan of Action (POA) and verifiable invoices.
    • Deadline: No clear deadline identified in the supplied notice.

    Evidence and gaps

    Claim or requirementEvidence suppliedWhat it supportsGap / next evidence needed
    Product AuthenticitySupplier invoiceSource of goodsVerify if supplier is authorized by brand
    Quantities MatchSeller-reportedSales volumeNeed last 365 days of sales vs invoice total
    Business InfoNot providedAccount verificationEnsure invoice name matches Seller Central

    Assessment

    • Confirmed: The listing was removed specifically for authenticity concerns.
    • Seller-reported: You possess a recent invoice from a supplier.

    Unknown: Whether the invoice meets all Amazon's technical requirements (e.g., contact info, itemized descriptions).

    Recommended next actions

    1. Verify Invoice: Ensure the invoice shows the supplier's name, phone, address, and website.
    2. Redact Data: Mask unit pricing but leave quantities and business details visible.
    3. Map Quantities: Check that the invoice quantity covers your total sales for this ASIN over the last year.

    Appeal draft

    DRAFT — verify every fact before submission

    Dear Amazon Seller Performance Team,
    I am writing to appeal the removal of ASIN B07XJ822Z.

    1. Root cause of the authenticity complaint
    After reviewing our sourcing workflow for ASIN B07XJ822Z, we identified that while our goods are authentic, we failed to provide proactive documentation to verify our supply chain [confirm if this was the first request].

    2. Immediate corrective actions

    • We have reviewed all current inventory for ASIN B07XJ822Z to ensure it matches the manufacturer's specifications.
    • We have attached the original invoice from our supplier, [Supplier Name], dated [Insert Date].

    3. Preventive controls

    • We have implemented a new document audit step where invoices are verified against Amazon’s requirements immediately upon receipt.
    • We will only source from suppliers who provide full traceability to the brand owner.

    4. Supporting evidence

    • Supplier Invoice (attached)

    Sincerely,
    [Your Business Name]

    Next steps

    • Compare the "Ship To" address on your invoice with your Seller Central address.
    • Ensure the invoice date is within the last 365 days.
    • Upload the draft and invoice through the 'Appeal' button in Account Health.

    Connects securely to your tools. The creator never sees your data.

    About this skill

    This skill assists Amazon sellers in managing account-health notifications and listing removals. It bridges the gap between receiving a daunting performance notice and submitting a professional, policy-aligned response. The agent helps you parse the exact requirements of a notice, identify what evidence you actually have versus what is missing, and structures an appeal based strictly on verified facts.

    What it does

    • Notice analysis parses performance notifications to identify specific policy violations, requested evidence, and deadlines.
    • Evidence auditing generates a ledger to map your available documents against Amazon's requirements.
    • Root cause assessment distinguishes between confirmed facts and seller-reported claims to avoid speculative appeals.
    • Action plan drafting creates structured responses including immediate corrective actions and long-term preventive controls.
    • Pre-submission check validates the draft against a quality checklist to ensure no emotional language or unsupported claims are included.

    How it works

    1. Case initialization by providing the affected marketplace and the full text of the performance notification.
    2. Context gathering where you list any previously submitted appeals and current evidence like invoices or tracking data.
    3. Gap identification via an evidence ledger that highlights exactly what documentation is missing or needs verification.
    4. Draft generation providing a professional, structured appeal with placeholders for specific seller-verified details.

    Frameworks & tools

    This skill is designed for the Amazon Seller Central ecosystem. It utilizes a bundled reference for standard Amazon workflows but prioritizes live marketplace notices and seller-provided documentation.

    Why this beats prompting it yourself

    Generic prompts often produce emotional, pleading, or hallucinated appeals that result in immediate rejection. This skill enforces a strict evidence-based logic that separates facts from inferences, ensuring your appeal meets Amazon's specific documentation standards without inventing claims.

    Use cases

    • Account deactivation for resolving health metrics or policy violations.
    • Listing removals due to authenticity concerns or restricted product flags.
    • Appeal rejections to analyze why a previous submission failed and identify the evidence gap.
    • Compliance requests requiring specific test reports or certification documents.

    Known limitations

    Does not provide legal advice or handle high-value fraud/regulatory cases. Cannot access Seller Central, submit appeals, or contact Amazon directly. Requires the user to redact sensitive personal data.

    Find more skills like this on the Claude Skills Marketplace, the Codex Skills Marketplace and the Gemini Skills Marketplace, or browse Claude Skills for Business & Operations.

    Cannot access Seller Central or submit documents. Does not provide legal advice. Requires user to redact sensitive personal info. No support for fabricated evidence or legal disputes.

    How to use

    1. 1

      Connect your agent to the Agensi MCP

      Copy the prompt and paste it into Claude, ChatGPT, Cursor or any agent that supports MCP. It sets up the connection for you. Manual setup

    2. 2

      Sign in to Agensi

      Your agent shows a sign-in link. Sign in and click Allow.

    3. 3

      Ask for what you need

      Your agent loads this skill and uses it on your task. It always asks before buying a skill.

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    Accounts
    Amazon

    Permissions

    Read Files

    Allowed Hosts

    sellercentral.amazon.com

    File Scopes

    amazon-seller-appeal-copilot/**
    Listed1 month ago

    What's inside

    Frequently Asked Questions

    This skill helps Amazon sellers identify the exact reason for account or listing actions, audits their available documentation for gaps, and drafts evidence-based Plans of Action (POAs) that follow Amazon's specific policy logic.

    No, the skill operates based on the text of the performance notices and documents you provide. You must manually copy notices from Seller Central and redact any sensitive personal information before sharing it with the agent.

    While generic AI might produce emotional or speculative text, this skill uses a structured evidence-based framework that strictly separates verified facts from claims to meet Amazon's rigorous documentation standards.

    Upon purchase, you receive the full skill configuration for your AI agent, a bundled reference guide for standard Amazon workflows, and a quality checklist used to validate appeals before submission.

    The skill is highly effective for authenticity concerns, health metric violations, and listing removals, but it is not intended for high-value fraud cases or complex legal/regulatory disputes.

    Yes, if your initial appeal was rejected, you can provide the rejection notice to the skill, which will then analyze the response to identify exactly which evidence gaps caused the failure.

    New in Business & Operations