Works with the AI tools you already use

    Claude CodeClaude CodeCursorCursorCodex CLICodex CLIMuseMuseDotsDots+22 more

    👣 5. Customer Journey Analyzer

    1

    Transform CRM and analytics data into prioritized customer journey maps with emotional heatmaps and ROI-driven actions.

    $7

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    👣 5. Customer Journey Analyzer

    👣 5. Customer Journey Analyzer

    Example session with this skill installed

    Analyze our SaaS journey: Awareness has 10k visits with 80% drop-off (feeling: confused). Purchase has 200 sales with 10% drop-off. Main pain point is a slow checkout process. Give me a heatmap.

    • Read your context and instructions
    • Compiled the 5 customer journey

    Phase Drop-off Emotion HeatScore Zone
    Awareness 80% [R] 2/5 64.0 ORANGE (Hot)
    Purchase 10% [G] 4/5 8.0 GREEN (Cool)

    P0 - CRITICAL: Slow checkout (Purchase). Action: Optimize UI/Payment-Gateway. ROI: 12:1.

    Connects securely to your tools. The creator never sees your data.

    What you get

    Identify high-impact drop-off points in B2B SaaS funnelsGenerate prioritized CX optimization reports for stakeholdersCorrelate support ticket volume with emotional friction in the purchase phaseCalculate ROI for UX improvements and marketing automation steps

    About this skill

    Visualize and Optimize Your Customer Lifecycle

    The Customer-Journey-Analyzer is a developer-centric tool designed to transform fragmented business data into a structured, actionable customer experience roadmap. It moves beyond simple funnel tracking by correlating quantitative metrics (KPIs, drop-off rates) with qualitative emotional analysis across six key phases: Awareness, Consideration, Decision, Purchase, Retention, and Advocacy.

    What it does

    • 6-Phase Modeling: Maps the entire lifecycle from first touch to brand advocate.
    • Heatmap Generation: Calculates a "HeatScore" per phase to identify critical friction points.
    • 4D Pain Point Scoring: Prioritizes issues based on severity, volume, emotional impact, and business value.
    • Automated Remediation: Suggests specific actions like UI tweaks, Nurturing sequences, or referral programs from a built-in catalog.
    • ROI Forecasting: Estimates the impact and cost of proposed optimizations.

    Supported Frameworks & Output

    This skill is framework-agnostic and works with any AI agent (Claude, GPT, Gemini). It accepts raw text, tables, or JSON inputs from CRM, Web-Analytics, and Support tools. The output is a comprehensive Executive Report provided in clean ASCII tables or structured JSON for easy integration into your dev workflow.

    How to install

    Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.

    ~30 seconds
    1. 1

      Download the ZIP

      Free skills download straight away. Paid skills unlock right after purchase.

    2. 2

      Unzip into your skills folder

      Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.

    3. 3

      Ask your agent to use it

      Restart the agent if it was already running. It picks the skill up automatically - no config needed.

    Skills folder by agent

    Click the path to copy it. Create the folder if it does not exist yet.

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    Recently published to Agensi

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    Trust & safety

    Security scanned

    Verified clean 3 months ago

    • Passed all security checks, Safe to install

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    Json Schema

    Listed3 months ago

    What's inside

    Frequently Asked Questions