Customer Account Recovery & Offboarding
Handle difficult SaaS account transitions from recovery through consolidation and final closure. This bundle covers admin-access recovery, customer-data restoration, session revocation, domain changes, workspace merges, export verification, deletion verification, and controlled account closure. Use it when customer accounts are being recovered, restructured, migrated, merged, or offboarded and access or data must not be lost or left behind.
Works with every agent that reads SKILL.md — Claude Code, Cursor, Codex CLI, Gemini CLI, GitHub Copilot, Windsurf, OpenClaw, and more.
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What's included
8 skillsPlan a clean SaaS customer exit without missed access, billing, data, or communication steps.
Verify SaaS customer data deletion across production systems, backups, logs, integrations, and subprocessors.
Verify SaaS customer data exports before account closure, migration, or delivery.
Restore customer admin access without bypassing identity, ownership, or security controls.
Restore deleted or overwritten SaaS customer data without corrupting live records or recreating revoked access.
Repair session revocation gaps that leave JWTs, refresh tokens, cookies, WebSockets, or cached authorization usable after logout or suspension.
Change SaaS customer domains after mergers, rebrands, or email migrations without locking users out or splitting ownership.
Merge SaaS customer workspaces without losing data, access, billing history, integrations, or audit evidence.
See it in action
You say
I need to close the Enterprise account for Acme Corp by the end of the month. They use SSO, have 50 users, and need a full JSON data export.
Your agent does
Offboarding Decision: Ready with Conditions. Risk Score: 3. Confidence: High. Outstanding Blockers: 1. Confirm JSON export completion. Access Plan: Revoke SSO and 50 user seats on termination date.
How to install
Drop the file into your AI Agent. Works with Claude, Cursor, ChatGPT, and 20+ more.
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